Terms of service

📜 Terms of Service (Online Store – Shopify)

Last updated: 26.02.2026

Welcome to WALRUS (“we”, “our”, “us”). These Terms of Service govern your use of our website and services. By accessing our site and purchasing from us, you agree to these Terms.

1. Online Store Agreement

By using this website, you confirm that:

  • You are legally eligible to enter into a binding contract

  • You will use this website for lawful purposes only

  • You will not misuse the platform for fraudulent or illegal activities

2. Shopify Platform Disclaimer

Our store is hosted on Shopify Inc. Shopify provides us with the online ecommerce platform that allows us to sell products and services to you.
Shopify is not responsible for transactions, products, or services provided by our store.

3. Product & Service Information

  • Product descriptions and images are for reference only

  • Actual product color/appearance may vary

  • We reserve the right to modify product information at any time

  • Availability of products is not guaranteed

4. Pricing & Payments

  • All prices are listed in INR (₹)

  • Prices may change without prior notice

  • Payments are processed via secure third-party gateways

  • We are not responsible for payment gateway failures

5. Orders & Acceptance

  • We reserve the right to refuse or cancel any order

  • Orders may be canceled due to stock unavailability, pricing errors, or suspected fraud

  • Order confirmation does not guarantee order acceptance

  • Once shipped, orders cannot be canceled

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Government restrictions

  • Operational issues

We are not liable for delays beyond our control.

7. Returns & Refunds

All returns and refunds are governed by our Return / Refund Policy.
Please refer to that page for detailed procedures and conditions.

8. Account Responsibility

You are responsible for:

  • Maintaining confidentiality of your account

  • All activities under your account

  • Providing accurate information

We are not responsible for unauthorized account usage.

9. Intellectual Property Rights

All website content including:

  • Logos

  • Designs

  • Images

  • Text

  • Graphics

  • Layout

are the exclusive property of WALRUS and protected under applicable copyright laws.

10. Prohibited Activities

You agree not to:

  • Violate any laws

  • Upload malicious software

  • Hack or disrupt the website

  • Use bots/scrapers

  • Misuse payment systems

  • Impersonate others

11. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Website use

  • Product use

  • Service interruptions

  • Delivery delays

12. Indemnification

You agree to indemnify and hold harmless WALRUS from any claims, damages, or legal costs arising from your violation of these Terms.

13. Termination of Access

We reserve the right to suspend or terminate user access without notice for violations of these Terms.

14. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
All disputes shall be subject to the jurisdiction of Indian courts.

15. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page and become effective immediately.

16. Contact Information

WALRUS
📩 Email: yesindiacan07@gmail.com
📞 Phone: 9042077722
🏢 Address: 7 kothi thotam, near WALRUS, Postal Colony, Pitchampalayam Pudur, Tiruppur, Chettipalayam, Tamil Nadu 641602